Support

AurumSafe support

Contact us if you need help with your account, subscriptions, or app access.

Last updated: April 29, 2026

Contact

Email: support@aurumsafe.com

Website: www.aurumsafe.com

What to include

Account deletion

You can delete your AurumSafe account directly in the app from the profile or account settings screen. Once you submit the request, your account enters a deletion window and your associated data is scheduled for permanent deletion within 30 days.

During this period, limited data may be retained only where required for legal, fraud-prevention, billing, or security purposes.

If you cannot access the app, you may also request account deletion by emailing support@aurumsafe.com from the email address linked to your account. Please include the subject line Delete My AurumSafe Account so we can verify and process your request.